Hub Solutions
Enhance your efficiency by letting us take care of your port call management; cost checking, disbursement account management and cash management, so that you can focus on your core.
As your hub agency partner, we streamline your day-to-day workflow. Our offer is based on well-defined products and processes, which will be customized to meet your needs and demands.
There are several levels of customization, from system integration management towards a full outsourcing solution, where we validate your disbursements, implement your agreements, collect your data and more.
In our role as trusted hub agency partner, we capture detailed information from your port calls, including disbursement and expenditure details. We collect and digitize your statement of facts and support you on every step of your port call journey.
Port costs can amount up to 25% of total vessel operating expenses - we not only offer efficient system and processes, but competent staff monitoring your port calls, disbursement accounts and ensuring funds are remitted safely and timely.
Seamless Port Call Management:
Our Approach
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Dedicated Full Agency Support
We check your disbursement account and provide you with a port cost calculator, simplifying cost control and enhancing transparency. Our system carries an extensive range of data that allows you to easily search and download your port call documentation. Your dedicated hub agent team has comprehensive operational knowledge and will assist wherever your vessel sails.
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Husbandry
We assist technical managers and ship managers with their unique challenges, by allocating costs to each handling department and helping on their accounting schedule. Additionally, our dedicated husbandry specialists within our hub team collaborate with your agents, making sure that all your port calls are serviced professionally and accurately.
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Compliance
OFAC and sanctions compliance is at the heart of what we do. Rest assured that each vendor undergoes a thorough evaluation including: 1) Anti-fraud controls; 2) OFAC screening; 3) Sanctions screening; and 4) Trade registry checks In addition, we provide customers with an enhanced audit of agents, based on Wilhelmsen governance principles.
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Disbursement Account Management
Navigating disbursements in a world with hundreds of tariffs can be complex. Our dedicated Disbursement Center in Greece reviews your disbursements using our advanced calculators, historical data as well as an extensive agreement database. We simplify the process, identifying cost-saving opportunities and rectifying any wrong tariffs.
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Cash Management
Outsourcing your financial transactions with port agents - we handle all payments from a shared bank account for your convenience. We set up a dedicated bank account for you, leaving you in complete control of your funds. Our agreement engine allows you to easily manage prefunding terms, providing clear expectations upon appointment. We apply standard Wilhelmsen hub payment terms, and proactively oversee your cash flow.
Our Full Suite of Services
Need advice?
With offices in 75 countries supporting our non-stop operations in 2,100 port locations across the globe, you can be assured that we have the local knowledge and industry expertise to find the best solution to cater for your needs.
Get advice from our local agents